- FAQ | harmon.ie Classic
Deploying harmon.ie Classic
How do I download harmon.ie Classic?
If you are a harmon.ie customer, you can always download the latest version of harmon.ie Classic from our customer portal.
If you want to try harmon.ie, you can download a fully-featured trial version from our website and use it for free for 14 days.
Can I customize the harmon.ie installation?
Yes, the harmon.ie package is customizable. You may preconfigure SharePoint sites, manage harmon.ie settings, rebrand harmon.ie with your own logo and labels, and more. Read Customize the harmon.ie installation for more information.
How do I install harmon.ie for a group of users?
For a small group of users, the easiest way is to distribute the installation package you downloaded and instruct users to install it. You may include a .reg file containing the harmon.ie provisioning keys you want to set to all users.
For a large group of users you may use deployment tools such as SCCM or Intune.
For more information read harmon.ie Classic administration guide.
What to do if harmon.ie download failed?
During the download of harmon.ie you are requested to login as a Microsoft user and grant harmon.ie consent to connect with M365 on behalf of the app users. harmon.ie 365 cannot work without consent.
How to resolve?
Contact your Microsoft 365 administrator and ask them to manually grant consent to harmon.ie.
Alternatively, you may download and install harmon.ie for SharePoint which does not require consent, but does not include harmon.ie Teams. (SharePoint sites associated with Teams may be added to harmon.ie.)
How do we upgrade harmon.ie?
Most of our customers use SCCM to provision and manage Windows apps, like harmon.ie. Upgrading is a matter of updating the newest msi file into the SCCM job.
If you are upgrading from a fairly old version, we suggest testing the upgrade first in a couple of users environments. Simply close Outlook, and run the installation file as explained in . harmon.ie performs an in-place upgrade and preserves all user settings including any configured SharePoint sites, and favorite locations.
How do we update harmon.ie when moving from SharePoint on-premises to M365?
harmon.ie has site migration features that can help you in this process.
The migration process replaces the URLs of SharePoint sites and favorites that were defined in harmon.ie, from on-premises URLs to Microsoft 365 URLs, thus enabling the user to start working with the new environment without manually configuring all sites and favorites. For more information read Migrate SharePoint on-premises sites and favorites to Microsoft 365.
Security and Privacy
Why is SharePoint admin consent required?
harmon.ie 365 and New harmon.ie are using the OAuth 2.0 authentication to connect with M365 on behalf of the app users, in order to view and work with M365 files that the user is authorized to see. The consent requirement in OAuth 2.0 for M365 is a fundamental aspect of ensuring that users maintain control over their data, that their privacy is protected, and that security and compliance standards are upheld. For more information, read harmon.ie required permissions and app consent.
What connectivity is set-up in place between harmon.ie client plugin and harmon.ie SaaS?
harmon.ie Classic is an Outlook COM add-in connecting directly to your company’s M365 tenant (or SP on-premises). There is no harmon.ie SaaS, or harmon.ie backend/servers. The harmon.ie app does connect to a harmon.ie License Manager and to MixPanel (to track product activity for improvements).
What data is sent to harmon.ie when the plugin is used?
harmon.ie sends data to our license manager and to MixPanel, to track product activity for improvements.
- The License Manager collects minimal data which includes the end-users email address, date of installation and last restart.
- Mixpanel collects the user activity within the harmon.ie app. It tracks the actions that were performed, such as search, navigate, open document, copy link, and upload email. No filenames, URLs, search terms, etc. are collected.
For more information, read harmon.ie’s privacy policy.
Configuring harmon.ie Classic
How to configure editing pdf files with harmon.ie?
Opening a pdf file with harmon.ie automatically downloads a local copy of the file. You can configure harmon.ie to open the online version of the pdf file for editing by setting the OpenPDFWithWebDav registry key. Read Edit pdf files with harmon.ie Classic to learn how.
Can I prevent users from viewing certain SharePoint sites in harmon.ie?
Yes. You can restrict the list of SharePoint sites that a user can add to harmon.ie Classic. Read Restrict SharePoint sites to users to learn how.
In addition, you may want to hide the social server, in case it does not include documents. To do that, provision the HideSocialFromNavigation registry key to all users.
How can I hide non-relevant SharePoint libraries and technical lists from harmon.ie?
Yes. By default, harmon.ie hides Site Assets, Form Templates, Site Newsfeed, Site Collection Documents, Site Collection Images, and Workflow Tasks. You can use the ExcludeLibraryByNameFilter registry key to hide more libraries and lists from users.
How can I save email headers in SharePoint columns?
When uploading emails to SharePoint or Teams, harmon.ie can map the email headers (To, Subject, From, etc.) to SharePoint columns, and display your saved emails in an Email view, allowing users to sort or filter by each email header.
The first time users save an email to a Teams location, they are prompted to create an email view and save email headers. You can extend this automatic mapping to SharePoint locations in the settings, or by provisioning the AutoEmailHeaderMappingBehavior registry key. For more information, read Save email headers in SharePoint and Teams columns.
How to enable the 'Show Preview' command for emails?
The Show Preview for emails requires that the harmon.ie email header mapping is setup and enabled. In the email header mapping the field MailPreviewData must be included. Read the following articles for more information:
How do I provision harmon.ie options, sites, favorites to users?
You can provision harmon.ie options by setting registry keys under harmon.ie root key. You can either customize the harmon.ie installation and add the registry keys to the .msi file, or centrally update the registry keys after the installation using a 3rd party app.
Harmon.ie supplies reg samples for most common options, which you can download and edit according to your needs. Read harmon.ie Classic – Administrator’s Settings for more information.
Using harmon.ie Classic
Why doesn’t the property editor open every time I upload a document to SharePoint?
Select the email then drag and drop it onto a Team’s channel in harmon.ie to save it there. Read Saving email messages to SharePoint, Teams, and OneDrive for more information.
How do I save an email to Teams?
Select the email then drag and drop it onto a Team’s channel in harmon.ie to save it there. Read Saving email messages to SharePoint, Teams, and OneDrive for more information.
How do I move emails to SharePoint instead of copying them?
You can delete the uploaded message from the Inbox and move it to the Deleted Items folder when uploading it to SharePoint, Teams, or OneDrive. Simply hold the ctrl button when you drag the email to harmon.ie. You can also tell harmon.ie to always delete emails when uploading to M365. Open harmon.ie Options > Advanced and check Move emails instead of copy to harmon.ie.
Need more help?
Call us
United States
+1-800-624-6946
UK and rest of world
+44 800 0320275
