Welcome to harmon.ie Collage
harmon.ie Collage automatically identifies and highlights key topics in an email message - topics like customer, project, and product names. Collage then surfaces related information from all your applications, documents, and social interactions, in an Outlook sidebar window.
harmon.ie Collage is available as an Outlook add-in which works on all platforms: Windows, Mac, Mobile and Web Browser, and as a tab inside the harmon.ie for Outlook sidebar.
- Automated Topic Discovery
Collage uses machine learning and natural language processing (NLP) to automatically discover topics contained in business app notifications, email messages, documents, and social posts.
- Automatic Topic Matching
Collage employs sophisticated matching algorithms to pair topics across many information sources. By creating a set of common topics, Collage enables you to attain clarity in order to deal with the most important matters first.
You can accept or amend Collage’s suggested topics to match your own naming conventions. ‘Uninteresting’ topics can be dropped so that they do not clutter the information stream. Machine learning helps refine the topics most important within your organization.
- Take Action ‘in context’
Click on an item in Collage’s information stream; the corresponding native interface is opened to the appropriate record, so you can take necessary steps. This currently works for Office 365, Salesforce, IBM Connections, Yammer, and Zendesk.
Alternatively, you can click on an email message or social update in the information stream. Collage enables you to participate in the discussion by opening the appropriate email message, Yammer or Chatter form.
Software and System Requirements
- Outlook 2013 or 2016
- Office 365 (optional)
- Salesforce (optional)
- IBM Connections (optional)
- Yammer (optional)
- Zendesk (optional)
Main help topics
Get started with harmon.ie Collage.
How to login to the services and configure their settings.
View Office 365, email, Salesforce, IBM Connections, Yammer, and Zendesk updates.
Topics and people
Understand topics; ignore and manage topics and people.
Discovering documents, and opportunities
Discover Trending Around me - interesting documents and Salesforce opportunities.
Understand the Settings page.