Director, Compliance at Canada Post
To comply with record and information management requirements, Canada Post chose to deploy SharePoint 2013 to centrally store documents and emails. However, because SharePoint requires users to take additional steps to correctly move content to the platform, technology adoption was a major challenge for the organization’s employees.
Canada Post introduced harmon.ie to make it easier for staff to use SharePoint. Because of harmon.ie, SharePoint adoption has been a success story at Canada Post. Employees tag content with metadata, work more frequently in shared environments, and encounter fewer issues.
Canada Post is one of the largest employers in Canada, with 64,000 staff working from 6,200 post offices across the country. Delivering letters and parcels in bustling cities and remote rural locations, Canada Post delivers packages over a larger geographic area than any other nation.