Canada Post - boosts SharePoint adoption

Case Study

Canada Post - boosts SharePoint adoption






64,000 employees

" is a dream come true because folks say, “Hey, I can live in Outlook. I don’t even have to worry about that other stuff.“"

Ross Hebert

Director, Compliance at Canada Post


To comply with record and information management requirements, Canada Post chose to deploy SharePoint 2013 to centrally store documents and emails. However, because SharePoint requires users to take additional steps to correctly move content to the platform, technology adoption was a major challenge for the organization’s employees.

Canada Post introduced to make it easier for staff to use SharePoint. Because of, SharePoint adoption has been a success story at Canada Post. Employees tag content with metadata, work more frequently in shared environments, and encounter fewer issues.

About Canada Post

Canada Post is one of the largest employers in Canada, with 64,000 staff working from 6,200 post offices across the country. Delivering letters and parcels in bustling cities and remote rural locations, Canada Post delivers packages over a larger geographic area than any other nation.

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