September 15, 2020

The Search for Everything Starts with 8.2

Introduction to 8.2

In today’s world of swelling information stockpiles, finding what you need is becoming a bigger challenge with every passing day. And now that we are mostly working isolated at home, with nobody to ask for help, we are in even more dire straits, especially when looking for important emails and documents.

That’s why Search tools are more important than ever. By making it possible to find an important email or document quickly, Search is one of the most useful tools we have in our productivity quiver.

Which is why is proud to announce the new release 8.2, featuring enhanced search capabilities for emails and documents stored in SharePoint or Microsoft Teams.

Problems with Search

Search is great when it works, and wildly frustrating when it doesn’t. A big problem with search is picking the best search terms and setting the appropriate search scope. Go too broad and get a zillion items; go too narrow, and you end up with the dreaded “No results found” message.

Often, the problem is context. When you don’t remember what you called a document or where you put it, or you don’t remember who sent that email you are looking for, you start with a broad scope. For example, if you are searching for a project plan, you might search for a customer’s name together with a project name. But if the project was a big one, Search will return many matches. Digging for information this way is not only inefficient, but also frustrating.

Metadata Helps, But…

Information managers have long understood the role of metadata in helping to classify information, to make it readily available. But even if you accurately capture and classify emails and documents in SharePoint or Microsoft Teams, you still need search tools to help you find them quickly. 8.2 to the Rescue

And that is why today’s announcement of 8.2 is so exciting. Because with the advent of this new release, it has never been easier to search for emails and documents in SharePoint and Teams using metadata. In this new release, adds a new search toolbar and scope selection box that help you zero in on what you are looking for.

To search, you simply select a field from a list of metadata used in your organization, and then you type the value for which you are searching. For example, if you want to find an email you sent to Bill Majors, you can select the email metadata field To and then type Majors. Now, select the search scope, using the scope pull down menu. For SharePoint locations, you can search in the current folder, library, list, site, or all SharePoint locations. For Teams, you can search in the current channel, current Team, all Teams and Groups, or all SharePoint locations, which includes other SharePoint content.

To learn more about what’s new in 8.2, register for the upcoming webinar Five Strategies for Finding Information Quickly in SharePoint and Microsoft Teams,on Wednesday, September 23 2020, 11:00 ET / 11:00 BST.

Register now for one of these events:

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