Employment and Social Development Canada (ESDC) distributes approximately C$120B to Canadians every year. To do this, ESDC employs about 32,000 people all across Canada.
Prior to the COVID pandemic, ESDC used file shares and SharePoint 2010 for content storage. Use of SharePoint 2010 was voluntary.
Then COVID hit, and mailboxes ‘exploded’ because people were sending attachments for work offline. ESDC needed a way to help its employees focus on work and collaborate effectively without making employees spend valuable time and effort on information management (IM).
To provide a rapid and comprehensive remote work solution for employees, ESDC adopted Microsoft 365 for online meetings and document storage; with a goal of migrating an astonishing 30,000 employees to Microsoft 365 in just 3 months!
To expedite Microsoft 365 adoption, ESDC needed a way to easily migrate content to Microsoft 365. Key requirements included the ability to capture, classify, and share important emails and document attachments with remote colleagues, eliminate ‘document chaos’ associated with sharing document attachments, and verify that people had access to a file before sharing it with them.
ESDC selected harmon.ie to simplify employees’ move to Microsoft 365.
According to Alexandre Singh, ESDC Executive Director Business Solutions and Information Management, the partnership with harmon.ie "enables our employees to do information management without knowing they are doing information management... And that makes all the difference."
Singh explains the plans for harmon.ie at ESDC:
Read the complete case study here: