The current lockdown hit you like a bolt of lightning. Your team wasn’t prepared to work from home… and the lack of notice sure didn’t help. And you certainly didn’t have the tools in place to ‘work together while working apart.’ So, staying productive has been a huge challenge.
Luckily, you had Microsoft Teams deployed. Unfortunately, people weren’t using it. Now they are, and it has been a godsend for keeping the team on the same page via its chat and meetings capabilities.
On the other hand, integrating documents and emails into the remote work process continues to be a challenge. Document drafts are flying all over the place, bouncing back and forth between colleagues and outside parties like customers, suppliers, and partners. Conflicting document versions and overlapping edits are rampant. But the real problem is email. While some of team continues to use email to communicate internally, everyone is using email to communicate with external parties. And while part of the business discussion is taking place in Teams conversations, a concurrent discussion is taking place in Outlook. Yikes.
The good news is Microsoft Teams has tools to address this challenge, but you have to know how to use them AND you need to make the process easy for your employees, so it will ‘work as advertised.’
To learn how to bring email, documents, and Teams conversations together coherently, join the upcoming webinar entitled Email Management with Microsoft Teams: What You Absolutely Need to Know for Remote Working. During this joint harmon.ie / Solutions2Share webinar, David Lavenda, harmon.ie Chief Product Officer, will flesh out the underlying challenges in fusing email with Teams conversations; he will then show a practical solution for addressing the collaboration challenges, so you can ‘focus on work rather than on tools.’