Last Updated: June 5, 2024
In order to ensure transparency and give you more control over your Personal Data (as defined below), this privacy policy (“Privacy Policy”) governs how we, harmon.ie Corporation and our affiliates (together, “harmon.ie” “we”, “our” or “us”) use, collect and store personal data we collect or receive from or about you (“you”) such as in the following use cases:
We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Data. “Personal data” means any information that can be used, alone or together with other data, to uniquely identify any living human being. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions and / or individuals using certain Software. For example, the legal basis in the table below is only relevant for GDPR-protected individuals
Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.
This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement significant changes to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.
Specific personal data we collect | Why is the personal data collected and for what purposes? | Legal basis (GDPR only, if applicable) | Third parties with whom we share your personal data | Consequences of not providing the personal data |
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When you make use of, or interact with, our Software |
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To create an account. To allow you to use our Software. To perform/execute the agreement. We gather usage data to improve the product stability and usage. To enforce the number of users. |
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g., to create an account). |
MixPanel (Netherlands): Business analytics service, used in Software Hotjar (Ireland) Intercom (US): Product usage |
Cannot create an account. Cannot allow you to use our Software. Cannot perform the agreement. Cannot verify your identity when you log in to our Software. |
When you browse or visit our Website |
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Cookies and analytic tools |
In order to improve our Website and enhance your user experience. |
Consent Legitimate interest (essential cookies) |
Analytics Tools: Google Analytics (US) |
Certain Website features may not be available. Cannot provide the best website experience. |
When you make use of, or interact with, our Website |
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When you request a free trial |
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To provide a free trial. To receive and respond to your request. |
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g., to provide a free trial). |
Salesforce (US): Sales CRM Constant Contact (US) Email marketing platform |
Cannot provide a free trial. Cannot receive and respond to your request. |
To send you marketing communications. |
Consent Legitimate interest (e.g., to provide you information about Software). |
Cannot send you marketing communications. |
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When you purchase a subscription to our Software |
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To purchase a subscription to the Software. |
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g., to send you a price quote). |
Stripe (US): Online payment processing PayPal (US): Online payment processing |
Cannot purchase a subscription to the Software. |
When you download the Free Version of harmon.ie software from the website or from Microsoft Store |
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Identify the user. Identify user license. Help improve user experience for future versions of harmon.ie product line. |
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g., to improve how the Software is working for you). |
Hotjar (Ireland) |
The App cannot work. |
When you subscribe to our blog |
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To allow you to sign up for the latest news from our blog. |
Legitimate interest (e.g., to allow you to receive news from our blog). |
Constant Contact (US): Email marketing platform |
Cannot receive the latest news from our blog. |
To send you marketing communications. |
Consent Legitimate interest (e.g., to provide you information about the Software) |
Cannot send you marketing communications. |
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When you register or attend our events |
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To allow you to register to our events. To contact you in connection with our events. |
Legitimate interest (e.g., to allow you to register for our events) |
Salesforce (US): Sales CRM Constant Contact (US): Email marketing platform LogMeIn (US): Webinar Platform |
Cannot register for our events. Cannot contact you in connection with our events. |
To send you marketing communications. |
Consent Legitimate interest (e.g., to provide you information about harmon.ie) |
Cannot send you marketing communications. |
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When you submit the partner form |
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To receive and respond to your request to become a partner. To create a partner account. |
Legitimate interest (e.g., to allow you to register for new opportunities.) |
Salesforce (US): Sales CRM Constant Contact (US): Email marketing platform |
Cannot assess you as a partner. Cannot create a partner account. |
To send you marketing communications. |
Consent Legitimate interest (e.g., to provide you information about the Software) |
Cannot send you marketing communications. |
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When we process your job application |
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To assess you as a candidate. To analyze your application. |
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g. to assess you as a candidate). |
Cannot assess you as a candidate. Cannot analyze your application. |
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When you contact us (e.g. contact sales, support team, need help, submit a request) |
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To process and answer questions. To assist you when you need to contact our sales team. To assist you when you need to contact our support team. To provide support (e.g., to solve problems, bugs or issues). To customize your experience. |
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g., to process and answer your questions). |
Salesforce (US): Sales CRM Constant Contact (US): Email marketing platform Zendesk (US) – support system |
Cannot process and answer questions. Cannot assist you when you need to contact our sales team. Cannot assist you when you need to contact our support team. Cannot provide support (e.g., to solve problems, bugs or issues). Cannot customize your experience. |
To send you marketing communications. |
Consent Legitimate interest (e.g., to provide you information about the Software) |
Cannot send you marketing communications. |
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When you attend a marketing event and provide us with your Personal Data and/or exchange business cards with us |
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To establish a business connection. To send you more information about us and marketing communications. |
Depending on the context, our legal basis for collecting this information is legitimate interest (e.g., to establish a business connection with you), or pre-contractual discussions or consent. |
Salesforce (US): Sales CRM Constant Contact (US): Email marketing platform |
Cannot establish a business connection. Cannot send you more information about us and marketing communications. |
When we use the Personal Data of our customers (e.g. contact details) |
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To provide our products and services. To perform the applicable agreement. To communicate with our customers/clients. |
Processing is necessary for the performance of a contract to which our customer is a party. Legitimate interest (e.g. send you contract-related communications). |
Salesforce (US): Sales CRM Constant Contact (US): Email marketing platform |
Cannot provide our products and services. Cannot perform the applicable agreement. Cannot communicate with our customers/clients. |
When we use the Personal Data of our resellers, distributors, agents and/or finders (e.g. contact details) |
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To perform the applicable agreement. To communicate with our resellers, distributors, agents and/or finders. |
Processing is necessary for the performance of a contract to which our reseller, distributor, agent and/or finder is a party. Legitimate interest (e.g. send you contract-related communications). |
Salesforce (US): Sales CRM Constant Contact (US): Email marketing platform |
Cannot perform the applicable agreement. Cannot communicate with our resellers, distributors, agents and/or finders. |
When we use the Personal Data of our service providers (e.g. contact details) |
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To receive your products and services. To perform the applicable agreement. To communicate with our service provider. |
Processing is necessary for the performance of a contract to which our service provider is a party. Legitimate interest (e.g. send you contract-related communications). |
Salesforce (US): Sales CRM Constant Contact (US): Email marketing platform |
Cannot receive your products and services. Cannot perform the applicable agreement. Cannot communicate with our service provider. |
When you interact with us on our social media profiles (e.g., Facebook, Twitter, LinkedIn) |
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To respond to your requests in our Social Media Channels. |
Legitimate interest (e.g., to interact with you, when requested by you, on social media channels). |
N/A |
Cannot respond your request in our Social Media Channels. |
Finally, please note that some of the abovementioned Personal Data will be used for fraud detection and prevention, and for security purposes. The abovementioned Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize your Personal Data. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
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