Harmon.ie Corporation

PRIVACY POLICY

Last Updated: July, 2018

This privacy policy (“Privacy Policy”) governs how we, Harmon.ie Corporation and our affiliates (“Harmon.ie” “we”, “our” or “us”) use, collect and store information pertaining to you (“User”, “you”) such as in the following use cases:

  1. When you make use of our website, https://harmon.ie/ (“Website”);
  2. When you request a demo or a free trial of our software via the Website;
  3. When you commence direct communication with us through the “Contact Sales” option on our Website;
  4. When you exchange business cards with us or attend a marketing event and provide Personal Data; and
  5. When we acquire your Personal Data from third-party sources (such as lead-generation companies).

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Data. “Personal Data” means any information that can be used, alone or together with other data, to uniquely identify any living human being.

Table of contents:

This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically for the latest version of the Privacy Policy, as indicated below. If there will be any significant changes made to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.

1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

Use Case Data We Collect Why is the data collected and for what purposes? Legal basis Third Parties with whom we Share your Data Period of Storage Consequences of not providing the data
When you make use of our Website Cookies When you make use of our Website, we will collect information from cookies, including cookies implemented by third parties, in order to improve our Website and enhance your user experience.

For additional information about our cookie policy, please see https://harmon.ie/cookie-policy .
Consent

Legitimate interest
Marketo (US) For a period of time consistent with the original purpose of collection. Please note that we may retain the data for a longer or a shorter period, under applicable data retention laws or following deletion requests (subject to a legal analysis) Bad website experience.
When you request a demo or a free trial of our software via the Website First name, last name, job title, email address, company name, telephone number and country To receive and respond to your request Necessary to perform a contract or take steps, at your request, to enter into a contract.

Legitimate interest
Marketo (US)

Salesforce (US)

harmon.ie reseller partners (EU, US)
For a period of time consistent with the original purpose of collection. Please note that we may retain the data for a longer or a shorter period, under applicable data retention laws or following deletion requests (subject to a legal analysis) We will not be able to respond to your request
When you commence direct communication with us through the “Contact Sales” option on our Website First name, last name, job title, email address, company name, telephone number and country To receive and respond to your request Necessary to perform a contract or take steps, at your request, to enter into a contract.

Legitimate interest
Marketo (US)

Salesforce (US)

harmon.ie reseller partners (EU, US)
For a period of time consistent with the original purpose of collection. Please note that we may retain the data for a longer or a shorter period, under applicable data retention laws or following deletion requests (subject to a legal analysis) We will not be able to contact you in relation to your request
When you exchange business cards with us, or register / attend a marketing event, and provide Personal Data First name, last name, job title, email address, company name and telephone number To contact you in connection with our products, services or offerings Consent

Legitimate interest
Marketo (US)

Salesforce (US)

harmon.ie event partners (EU, US)

harmon.ie reseller partners (EU, US)
For a period of time consistent with the original purpose of collection. Please note that we may retain the data for a longer or a shorter period, under applicable data retention laws or following deletion requests (subject to a legal analysis) We will not be able to contact you in relation to your request
When we acquire your Personal Data from third-party sources (such as lead-generation companies). Full name, job title, email address, company name, telephone number and country To contact you in connection with our products, services or offerings Agreement with third-party sources

Consent

Legitimate interest
Marketo (US)

Salesforce (US)

harmon.ie reseller partners (EU, US)
For a period of time consistent with the original purpose of collection. Please note that we may retain the data for a longer or a shorter period, under applicable data retention laws or following deletion requests (subject to a legal analysis) We will not be able to contact you

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2. HOW WE PROTECT AND STORE YOUR INFORMATION

  1. Security. We have implemented appropriate technical, organizational and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. However, please note that we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. Nevertheless, we make commercially reasonable efforts to make the collection and security of such information consistent with this Privacy Policy and all applicable laws and regulations. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
  2. Retention of your Personal Data. In addition to the retention periods mentioned in Section 1 above, in some circumstances we may store your Personal Data for longer periods of time, for example:
    1. where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or
    2. for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or
    3. if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings.

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3. HOW WE SHARE YOUR PERSONAL INFORMATION

In addition to the recipients described in Section 1, we may share your information as follows:

  • To the extent necessary, with regulators, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
  • If, in the future, we sell or transfer some or all of our business or assets to a third party, we will (to the minimum extent required) disclose information to a potential or actual third party purchaser of our business or assets. In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Data in connection with the foregoing events;
  • Where you have provided your consent to us sharing the Personal Data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality); and
  • Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any Personal Data is disclosed.

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4. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL INFORMATION

  1. We ensure transfers within the Harmon.ie group will be covered by an agreement entered into by members of the Harmon.ie group (an intra-group agreement) which contractually obliges each member to ensure that Personal Data receives an adequate and consistent level of protection wherever it is transferred to; or
  2. Where we transfer your Personal Data outside of the Harmon.ie group, for example to third parties who help provide our products and services, we will obtain contractual commitments from them to protect your Personal Data. Some of these assurances are well recognized certification schemes like the EU - US Privacy Shield for the protection of Personal Data transferred from within the EU to the United States.

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5. YOUR RIGHTS

The following rights (which may be subject to certain exemptions or derogations), shall apply to individuals who are protected by the GDPR:

  • You have a right to access information held about you. Your right of access is normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
  • You have the right to request that we amend any Personal Data we hold that it is inaccurate or misleading.
  • You have the right to request the erasure of the Personal Data that relates to you. Please note that there may be circumstances in which we are required to retain your data, for example for the establishment, exercise or defense of legal claims;
  • The right to object to or to request restriction of the processing. However, there may be circumstances in which we are legally entitled to refuse your request;
  • The right to data portability. This means that you may have the right to receive your Personal Data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
  • You have the right to object to profiling;
  • You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority
  • The right to withdraw your consent. Please note that there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations.
  • You also have a right to request details of the basis on which your Personal Data is transferred outside the European Economic Area, but you acknowledge that data transfer agreements may need to be partially redacted for reasons of commercial confidentiality.

You can exercise your rights by contacting us at privacy@harmon.ie. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm your identity and for security purposes, before disclosing the Personal Data requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.

In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

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6. USE BY CHILDREN

We do not offer our products or services for use by children. If you are under 18, you may not use the Website, or provide any information to the Website without involvement of a parent or a guardian. We do not knowingly collect information from, and/or about children.

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7. CONTACT US

If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@harmon.ie.

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8. CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@harmon.ie. Please note that we are only required to respond to one request per customer each year.

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9. OUR CALIFORNIA DO NOT TRACK NOTICE

We do not track consumers over time and across third party websites and therefore do not respond to Do Not Track signals. We do not allow third parties to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Website.

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10. GOOGLE ANALYTICS

The Site may use a tool called “Google Analytics” to collect information about use of the Service. Google Analytics collects information such as how often users visit the Service, what pages they visit when they do so, and what other sites they used prior to coming to the Service. We use the information we get from Google Analytics to maintain and improve the Service and our products. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to and use of the Service is restricted by the Google Analytics Terms of Service, available at http://www.google.com/analytics/terms/us.html, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.

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