Industry:
Government
Location:
Canada
Size:
32,000 employees
ESDC: Doing Information Management Without Doing Information Management

Employment and Social Development Canada (ESDC) distributes approximately C$120B to Canadians every year. To do this, ESDC employs about 32,000 people all across Canada. According to Alexandre Singh, ESDC Executive Director Business Solutions and Information Management, the partnership with harmon.ie "enables our employees to do information management without knowing they are doing information management... And that makes all the difference."

Summary

ESDC needed a way to help its employees, working from home due to COVID lockdowns, to focus on work and collaborate effectively without making them spend valuable time and effort on information management (IM). ESDC adopted Microsoft 365 for online meetings and document storage; with a goal of migrating an astonishing 30,000 employees to Microsoft 365 in just 3 months!

harmon.ie was selected to expedite Microsoft 365 adoption, by making it easy to migrate content to Microsoft 365, and collaborating on SharePoint links instead of attachments, to eliminate 'document chaos' and reduce 'exploding' mailboxes.

About ESDC

Employment and Social Development Canada (ESDC) is the department of the Government of Canada responsible for developing, managing and delivering social programs and services, including employment insurance, pension plan, old age security, guaranteed income supplement benefits, and more. ESDC employs about 32,000 workers, of which 60-70% are regional employees, and 30-40% are employed in Ottawa. It distributes approximately C$120B to Canadians every year.

Open Case Study

Bring Everything Together in SharePoint, Microsoft Teams, and OneDrive

Unify your content - emails, documents, and conversations - drag and drop Outlook emails and attachments into SharePoint, Teams, and OneDrive. Add emails to conversations without leaving Teams.