Communicating with people

Communicating with people

This feature is available for IBM Notes 8.0.1 and above.

harmon.ie makes it easy to communicate with people, by email, chat, phone calls, and video calls:

  • The business cards shown in the People tab and the people information pane include icons to Send an instant message (Send an instant message icon), Call (Call icon), or Send an email message (Send an email message icon). Click an icon to start communicating with this person. Learn more about finding people and about the business card.
  • Wherever a user name is displayed in harmon.ie (for example in the Locations tab in columns that refer to users, in the Note Board, or the Version History panes), it is displayed with presence awareness (Active, Away, Do Not Disturb, and so on). Right-clicking the presence awareness icon brings up an instant messaging context menu, which allows you to start communicating with this person by chat, voice or video call, and email.
    Instant messaging context menu

harmon.ie supports Skype for Business and IBM Sametime presence awareness for instant messaging.

Note:

  • You must be logged in to Skype for Business, IBM Sametime, or Office Communicator for this feature to work.
  • Dragging documents to the Sametime chat window requires that the administrator has enabled this Sametime feature.
  • The setting Drag files instead of file links to IBM Notes applications in the Preferences dialog does not affect the behavior of dragging SharePoint documents to the Sametime chat window.

To learn more about the mapping between SharePoint and Skype for Business users, read the knowledge base article How SharePoint usernames are mapped to Skype for Business for presence awareness.

To learn more about the mapping between SharePoint and Sametime users, read the knowledge base article How SharePoint usernames are mapped to Sametime for presence awareness.