Blog

harmon.ie 7 is Now Available
We are proud to announce harmon.ie 7, the latest version of harmon.ie for Outlook. harmon.ie 7 introduces a host of new capabilities to harmon.ie for Outlook users on the desktop, as well as new innovations for harmon.ie for Outlook and harmon.ie for Office apps users. With version 7, harmon.ie brings to market a fresh new look in Outlook, together with innovative capabilities for intelligent email management and SharePoint/Office 365 adoption. It also introduces, for the first time, topic computing in ‘preview mode.’ With topic computing, enterprise knowledge workers can view their Office 365 information organized by familiar business topics, like names of products, services, customers, and projects. For harmon.ie 7, topics have been optimized to support intelligent email management. New look harmon.ie 7 incorporates up-to-date Microsoft Universal Windows Platform and Fluent Design/features, such as icons and other display elements. These new features are available in Outlook on the desktop, in the harmon.ie for Outlook Web App, and also in the harmon.ie for Office App. Intelligent email management harmon.ie 7 introduces new capabilities to buttress the already strong offering for email and document management using SharePoint and Office 365, and includes the following: Using topics, harmon.ie identifies emails that are related to the one you are viewing in Outlook. These are likely candidates for email retention.  By previewing the emails, you can identify which ones you want to capture.  harmon.ie then enables you to easily capture and classify the emails in SharePoint, without leaving your Outlook window. harmon.ie now offers enhanced suggestions for where to save emails and documents. Previously, recent locations were based on where the user recently visited in SharePoint. Now, locations recently accessed within Office 365 are also suggested. To learn more about harmon.ie’s extensive email management capabilities, download the Intelligent Email Management solution sheet. SharePoint/Office 365 adoption harmon.ie 7 provides a brand-new onboarding experience to simplify getting started. A wizard-driven approach is now used to help workers get started by guiding them along the setup and login path to SharePoint. For organizations, this new capability helps drive harmon.ie usage, thereby increasing SharePoint and Office 365 adoption, maximizing your harmon.ie investment. harmon.ie for Office and harmon.ie for Outlook Web Apps In addition to all the great new capabilities in harmon.ie for Outlook on the desktop, harmon.ie continues to innovate across the entire product suite; including new features added to harmon.ie for Office and harmon.ie for Outlook apps, which include the following: New look – the Universal Windows Platform/Fluent design has been incorporated into the harmon.ie apps. Access to Teams in SharePoint directly from the apps.   Additionally, new abilities have been added to Microsoft Outlook Mobile that enable users to upload emails directly to SharePoint/Office 365 directly from Microsoft Outlook Mobile. Read more about new mobile capabilities here. harmon.ie is in sync with Microsoft technologies As always, harmon.ie continues to work in lockstep with Microsoft and support the technologies currently supported by Microsoft. As such, as part of the version 7 release, harmon.ie now supports SharePoint 2019 and Office 2019. Plus, a new single sign on to SharePoint 365 sites and Teams has been added. On the flip side, we are discontinuing support for deprecated Microsoft technologies, namely, Windows XP, Office 2007. We will also discontinue support for the following SharePoint versions; WSS3, SharePoint Foundation and SharePoint 2007. (Microsoft discontinued support for Windows XP in 2014, and for Office 2007 in 2017, and the date for Windows 7 end of support is closing in January 14th, 2020). harmon.ie 7 and Beyond As an organization, we are committed to pushing the boundaries of intelligent email management. And what’s more, harmon.ie remains the best solution for organizations looking to boost Office 365 and SharePoint adoption. Our partnership with Microsoft continues to grow—our solution, for example, is the first to use the power of the Microsoft Graph to bring together data from across an organization’s Office 365 environment. With harmon.ie 7, we are taking another step towards the future. Together with Microsoft, harmon.ie will always strive to deliver better solutions for knowledge workers. To learn more about what’s new in harmon.ie 7, click here. To find out more about how harmon.ie is looking to the future with Microsoft technologies and is revolutionizing email management, get in contact with the harmon.ie team today.
April 2019 | Ram Tagher
SharePoint Summit 2019 Kickoff
Join Office 365 experts at SharePoint Summit 2019 in Tel Aviv and Reston, VA this week. With Office 365 and SharePoint, Microsoft offers tools for better productivity than ever before. But are we using the platforms to their full potential?   Office 365 and SharePoint are changing the world For years, Office 365 and SharePoint have helped organizations achieve more and streamline their business processes. They’ve been instrumental in the pursuit of ‘digital transformation’; an ongoing process which sees businesses embracing new technology and work practices to solve traditional business problems and embrace new ways of thinking. As powerful as they are, however, the platforms alone can’t guarantee a smooth transformation to the Digital Workplace. Without considering the daily user experience of today’s knowledge workers, organizations will not be able to reap the benefits of SharePoint or Office 365. What is the SharePoint Summit 2019? The SharePoint Summit 2019 events are one-day seminars intended to help Microsoft professionals stay on top the latest Office 365 and SharePoint developments and gain practical insight about how to take advantage of them. There are 13 SharePoint Summits planned for 2019. As the host sponsor, harmon.ie is spearheading this initiative to  bring together industry leaders and experts to discuss developments in Office 365 and SharePoint and provide advice on how to improve adoption. With educational sessions, Q&A sessions, demonstrations, and more, the summits offer the chance to learn from industry experts and network with likeminded peers. Held in Microsoft facilities and co-sponsored by Microsoft, the events feature sessions and panels from a Microsoft keynote speaker, as well sessions from Microsoft experts from Nintex, AvePoint, and local systems integrators. These SharePoint Summits present the opportunity to learn more about the role that Office 365 and SharePoint are playing in the current technology landscape, the coming updates and changes, and the strategies you can take to make the most of them. Office 365 experts in Tel Aviv, Israel, April 3rd, 2019 April rings in the opening of the SharePoint Summit season.  On April 3, the Summit takes place at Microsoft Israel, featuring a keynote speech from the former GM of Microsoft Israel R&D, Yoram Yaacovi. He’ll discuss The Future of Technology and Work. Other speakers at this event include Yaacov Cohen, co-founder and CEO of harmon.ie, who will discuss the Microsoft Graph and the keys to overcoming information overload. He’ll be followed by speakers including Yair Dembinsky, CEO of local SharePoint user group Know-edge; and Nati Papirovitch, SharePoint MVP & Senior SharePoint and Office365 Consultant. You can find an agenda here; you can register to attend here. Office 365 experts in Reston, VA, April 3rd, 2019 The same day, April 3, a SharePoint Summit will also be held at the Microsoft Technology Center (MTC) in Reston, Virginia. Ed Hild, a Technical Architect at Microsoft, will give the keynote speech about “Everyday AI in Microsoft 365.”  As Microsoft apps become more intelligent, they’ll provide new possibilities for businesses, so this is a must-attend speech. harmon.ie’s Chief Product Officer David Lavenda will discuss how to overcome information overload inherent in Office 365, followed by Adam Levithan, Principal – Product Management at Withum and Microsoft MVP, and many more. You can find an agenda here and register to attend here. The future of Office 365 and SharePoint To ensure that your organization is makes the most of Office 365 and SharePoint, register for a SharePoint Summit near you. These are the perfect opportunity to gain industry insights and plans your digital transformation. We’ll share agendas for coming events on our website in the next few months, so make sure to check back for more details.  Register for our events today to ensure that your business is always one step ahead of the competition.
April 2019 | Harmon.ie Team
Intelligent Email Management Goes Mobile
harmon.ie is now in the Microsoft Outlook Mobile App With today’s new major update to our Office App for iOS and Android, harmon.ie is completing the email management story by being in the Microsoft Outlook Mobile app.. Extending the power of intelligent email management to every device allows users to save and classify emails and attachments no matter where they are. In this blog we’ll discuss the benefits of harmon.ie being available for mobile and how this will change email management for the better. What is email management? Email is the primary method that knowledge workers use to communicate important information – but businesses routinely disregard emails as essential sources of information. Although important information is shared in emails, too often businesses don’t have effective email management practices. Ineffective email management can lead to conflicting versions of the same information, and a lack of visibility of important business information. Email conversations or threads may be buried in individual inboxes or deleted, creating potential breakdowns in communication. To intelligently manage emails, businesses must treat them as the important documents they are. This requires capturing and classifying them in a way that enables workers to easily access them from a centralized location like SharePoint. harmon.ie helps businesses achieve this by allowing workers to drag and drop important emails from Outlook directly into SharePoint and providing a simple prompt for entering crucial metadata to classify them for easy access.   Until now, workers who access business email from mobile devices, such as salespeople out on the road, have been unable to classify emails until they’re back at their desks. This creates a gap in email management practices, leaving workers incapable of documenting their emails until they’re on a desktop with access to harmon.ie for Outlook mobile app. To combat poor email management, we've released the harmon.ie Office app, which is now accessible via Outlook on mobile devices. Now, mobile workers are able to save emails directly as documents of record in SharePoint. Business mobile use is on the rise Globally, mobile phone usage is at an all-time high. In the US, people check their smartphones an average of 52 times a day. In 2016, Frost and Sullivan found that workers who use smartphones as part of their workday gain nearly an hour (58 minutes) of work time every day. With the advances in technology in just the last three years, workers have more intelligent and capable devices than ever, leading to improved productivity. Now that many businesses are operating in the cloud, workers are able to access business apps from their phones: behavior like checking emails first thing in the morning and last thing at night, while commuting and while on site have become normal and even expected. Modern work styles are characterized by a constant flow of information and demands for increased productivity, and smartphones can help workers manage their emails between working days. The ability to access the important information in email inboxes allows workers to stay updated and share their knowledge more frequently. This has a clear positive effect on productivity. However, without intelligent email practices, it is impossible to work in a manner consistent with business email policies and standards. While workers may have been able to read or reply to emails, this has been the extent of their interactions – without the ability to transform emails into documents of record, they haven’t had the tools necessary to manage the information contained within. To combat this, we’re introducing harmon.ie app for mobile, which makes intelligent email management easier and more effective than ever with the ability to save emails as documents directly in SharePoint. The benefits of having harmon.ie in the Microsoft outlook mobile app harmon.ie now offers a consistent user experience across any and all devices, greatly increasing worker productivity. Working from mobile devices has some phenomenal benefits; harmon.ie is the first solution that makes working with SharePoint practical from a mobile device.  Some of the benefits include: Easier access to vital documents with link-sharing Reduce information siloes with a centralized location available from any device Reduce toggling between apps, leading to increased productivity Communicate and share information more effectively through links Use metadata directly from your device to easily store and retrieve emails The future of email management The Radicati Group estimate that 128.8 billion business emails are sent every day – this is a 5% increase on last year’s estimate. To cope with the sheer volume of emails being sent, businesses need to take advantage of better email management practices. Without email policies, it’s impossible to store important business information in a transparent and compliant way. Companies who don’t adapt to more intelligent email management methods will risk falling behind competitors who are reaping the benefits. harmon.ie helps workers increase their productivity, while streamlining their email management processes. Workers can save emails as documents directly to SharePoint, and work from a single source of truth. Version control is simplified, records are complete and compliant, and workers are able to find what they need when they need it. Arming workers with the best tools available is the only way to establish intelligent email management practices which will future-proof your organization. harmon.ie is the solution that will help you succeed. To find out more about how harmon.ie can help your business improve your email management policies and increase your productivity, contact us today.
March 2019 | Ram Tagher
Does your industry suffer from these common challenges when managing email?
For decades, email has been central to professional communications. When contracts must be signed, approvals documented, FOIs requested, and proposals suggested, email remains central to communicating essential information both internally and externally. This remains true whether the organization works in retail, manufacturing, professional services or the public sector. managing email stretches across almost every industry. So too, however, do its associated challenges. For actionable advice on how to overcome these challenges, you can download our exclusive eBook - ‘The Challenge of Email Management and What you Need to Solve it’ From document retention policies to accessing information for compliance audits, there are many ways that contemporary email management processes fail to adapt to the challenges of modern business. In local government, professional services, and manufacturing sectors, these challenges are among the most pronounced. State and local government Public sector associations face unique challenges when it comes to managing email. They process a high volume of personal data and are often governed by stringent regulatory and compliance standards. Such organizations must meet the same stringent compliance standards as their private sector counterparts, but often with far more restrictive budgets and resources to help them do it. In a world where people are becoming increasingly aware and concerned about how their data is used, it’s even more important for local government organizations to prove their data compliance credentials. To remain compliant, organizations must ensure that all the data they process is properly archived and readily accessible. They must also maintain comprehensive records of who the data belongs to, when it was processed, and by which means. Unlike data stored in SharePoint or a customer relationship management (CRM) system, information that resides in emails cannot be processed in data audits. That data becomes siloed and therefore poses a real threat to non-compliance. As well as this, much of the data that local governments process is subject to public record requests. Depending on the regulations in the individual state, members of the public can request to view certain pieces of information or data, and the organization is obligated to respond within a certain time period. Data in email inboxes will either be difficult or impossible to track down in the event of such requests. Professional services Workers in professional service-based roles process a uniquely high number of email communications on a regular basis. Some estimates even suggest that information workers could spend 10% of their working life managing email. On average, this equates to some 4,000 emails each a year. Effectively and productively managing this constant stream of information is a real challenge for professional service workers. Effective collaboration requires documents and information to be seamlessly passed between workers within an organization. To do this, email information should be easily accessible, with the appropriate metadata added, to ensure a seamless process of searching and accessing email data. Contemporary email management processes don’t make it easy for users to easily do this. It’s vital therefore that professional service businesses take advantage of solutions that make it easier to add metadata to emails and store them in centralized locations. Manufacturing and construction For manufacturing companies, emails are often far more important documents of record than they first seem. In some situations, poor email management could end up costing the business significant amounts of money. If machine warranties are stored as files or attachments in email inboxes, they could be difficult or even impossible to find when they’re needed. In the event of a machine suddenly breaking down, this could mean the company having to buy an entirely new machine from scratch, rather than getting it replaced for free. Both construction and manufacturing industries depend on the smooth running of supply chains. It’s important that goods can move quickly from supplier to site to prevent any hold-ups occurring. But selecting appropriate suppliers requires a complex audit process that assesses their ability to reliably provide the requisite products. Contracts and accreditation documents must be passed between legal, finance and many other departments—and each must be appropriately documented for any future edits. It’s vital that this important documentation can be easily saved and stored in the relevant places, to ensure everyone always has easy access when managing email. Solve the email management dilemma Email management processes pose some of the most challenges for businesses working in these industries. But in reality, they affect all businesses in one way or another. It’s natural for workers to simply assume that these challenges are a normal part of daily working life. They don’t stop to consider the harmful effects that poor email management could be having on their organization. It’s important that your company explores what options are available to solve these common email management challenges. We consider these challenges in our recent eBook: The challenge of email management and what you need to solve it. We outline the difficulties in further detail and consider how business leaders in modern organizations can work to alleviate the problems they pose. If you want to find out more about the solutions to common email management challenges, download our eBook today.    
March 2019 | David Lavenda
Information management trends for 2019
As the amount of information we are asked to process on a daily basis continues to increase, information management will be among the enterprise and technology trends to be discussed in 2019. This blog lists the key information management trends for 2019. Technology has facilitated an insatiable appetite for data. In the consumer world, unlimited mobile data plans, data-streaming platforms like Netflix and Spotify, and internet connections with faster download speeds and wider network coverage make it easier than ever to consume data. In the enterprise world, business intelligence and data analytics platforms derive more value from data, while tighter regulations make the cost of non-compliance with data privacy steeper than ever before. These business needs dictate that information needs to be managed better than ever before. Information managers should keep on top of the latest information management trends as their jobs become more complex in the modern workplace. Information management trends for 2019 concern how information is generated, captured, classified, and discovered. Information managers that capitalize on these trends will be better positioned to do their job to a higher standard. Here are some of the key information management trends for 2019. ·      Capture information; maintain control Between 2012-2013, the world generated 90% of the data that had ever been created up to that point. We have repeated this phenomenon every subsequent year. In 2016 our combined data output reached 2.5 trillion gigabytes per day. The ‘Data Never Sleeps’ report claims by 2020 every person in the world will create 1.7MB of data per second. The good news is we’re not at risk of there being ‘too much data’, at least in terms of storage. But so much data has created information overload; its abundance overwhelms workers, shortens attention spans, and disrupts focus. In the rush to unify all the different sources of information within your business, a top information management trend for 2019 is the need to ‘rein in data’. An automated classification scheme can help end-users classify information without the legwork. For example, automated metadata practices remind users to add metadata tags when files are first stored in their document management system like SharePoint to help create a consistent taxonomy of information. ·      Avoid app overload It’s natural that applications have transformed alongside the rise of data. They are the vehicles for our rapid data consumption. There are more apps than ever, and it has become common practice for us to constantly toggle between them. This is particularly true on smartphones, where notifications act as the bait to hook you into an app and keep you in a near-constant state of multi-tasking and distraction. In the enterprise, distraction is much more of a problem than in the consumer world. The ‘False Promise of the App Economy’ revealed that workers are overwhelmed with the number of apps that they are expected to use to get work done. This leaves them frustrated by the confusion that occurs when they’re switching between app windows to complete tasks, find information, and communicate with colleagues. In 2019, app overload will continue to be a problem unless businesses react. Information managers should look to flip the script on the way they use apps—reserving their focus for the apps that are essential to the work they need to perform. In platforms like Office 365, which house a variety of business apps, identify the apps you actually use and combine them. Creating a single window for your work is the ultimate focus-enhancer. ·      Manage information in all its forms As the amount of information continues to grow from a variety of sources, more attention is being taken to its legitimacy. While ‘fake news’ shouldn’t make its way into the enterprise, stipulations like the GDPR pose strict regulations and severe fines for non-compliance. Information managers should take careful consideration of the different types of information and the different ways it must be governed. Emails are often overlooked as documents of record. But business-critical and sensitive information can be contained in attachments or within the body of an email itself. When it comes to employees searching for this information at a later date, the problem rears its ugly head. From a compliance perspective, information managers need to treat emails as documents of record, prioritizing email management the same way they prioritize information management, so sensitive information isn’t lost to lengthy email chains or in personal inboxes. ·      Trust in topic computing Topic computing is a new approach to information management. Instead of asking users to navigate through content repositories to find the information they need, it categorizes information into topics to push to the user in context. For instance, when an employee receives an email about a certain subject, topic computing software uses artificial intelligence to bring them content related to that email from across all the different apps and tools they use. This means information is brought to them at the right time and in the right context—and that they don’t have to visit multiple locations to find it. Topic computing is set to flourish in 2019, and harmon.ie is at the forefront. Information management in 2019 with harmon.ie harmon.ie is striving to change the way information is delivered in the digital workplace through intelligent information management and topic computing. Intelligent information and email management unifies otherwise disconnected information from multiple cloud apps—SharePoint, Microsoft Teams, Skype for Business, etc.—within the employee’s current work interface: Outlook. Through topic computing, harmon.ie is looking to revolutionize how information is presented to users to reduce distraction, empower workers, and drive productivity. Stay tuned for general availability of harmon.ie 10 which will debut topic computing technology, coming in 2019.   For more information on how to improve your information management practices, get in touch with the harmon.ie team today.  
January 2019 | Harmon.ie Team
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