December 1, 2020The Secret to “Working from Home” is Picking the Right TeamMate

New harmon.ie Email TeamMate enables workers to add emails to Microsoft Teams conversations in a single click

With 115 million daily users, Microsoft Teams is a godsend for your ‘at home’ workers who need to stay connected to colleagues… and the business. Teams enables staff to stay in touch, in real-time, through virtual meetings and chat.

What Teams doesn’t do is help your workers stay connected with partners, suppliers, and customers. For that, you continue to use Outlook email. And herein lies the problem…

Consider Meghan, an account manager who received an email from a client with a contract proposal and a list of related questions. Meghan wants input from colleagues in Legal and Finance, with whom she talks daily in Microsoft Teams chats. Unfortunately for Meghan, there is simply no way to quickly and easily share that email into the conversation. Until now…

Introducing Email TeamMate

From today, there is Email TeamMate™ - the first and only practical way to bring emails and attachments into Teams conversations, without leaving Teams. Here are some common business scenarios where Email TeamMate is absolutely critical:

  • Account Management: An account manager receives an email from a client with comments regarding a contract.
  • Project Management: A project manager receives a status update email from a customer with a list of questions related to project changes.
  • Product and Service Support: A support manager gets an email from a customer with feature requests.
  • Product Development and Engineering: An engineer sourcing components for a new product, receives emails containing offers from outside suppliers

In all these cases (and many more), email recipients need help from colleagues to address customers’ or suppliers’ requests. With Email TeamMate, you can seamlessly add the email to the team conversation and continue from there.

Features

Email TeamMate enables you to do the following, directly from a Teams conversation:

  • Share email with colleagues with a single click
  • Find the right email using a native Outlook interface
  • View and reply to emails from inside Teams

Availability

Email TeamMate is available now. For harmon.ie customers, Email TeamMate is included with the existing harmon.ie One subscriptions. Contact sales@harmon.ie to receive a coupon for Email TeamMate. New customers can purchase Email TeamMate from the Microsoft AppSource store for $2.50/month per user. The app includes a free trial.

Learn more about Email TeamMate here.

Get a free trial of Email TeamMate now!

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