- Pricing Plans
Businesses today understand the power of getting employees to work together efficiently
That’s why ‘social business’ is a market mega-trend. Companies are investing heavily
in social and collaboration tools.
According to a recent Forrester Research study, companies are investing in an average of five social business/collaboration tools.
It is well known that changing user behavior is the most difficult part of an IT-related project
As companies roll out these tools, they are finding it harder than expected to reap the expected benefits. Research shows that adoption rates of social/collaboration tools is quite low; in fact, a recent CapGemini/MIT study found that primary obstacles to the adoption of social/collaboration tools are people-related.
Even if you have the best tools, you won’t see benefits if you can’t get people to use them
Companies most often roll out a set of disparate tools, one for unified communication, a different one for email, a third for document management, and fourth for social networking.
Context switching is known to create user stress and lower adoption rates even further
Since social tools are not integrated, users must toggle between multiple windows and applications, switching contexts each time, to complete simple business tasks. Context switching is known to create user stress and lower adoption rates even further.
SharePoint and the Social Business
New social capabilities in SharePoint 2010 enhance the social business experience of office workers.
These powerful features help workers find relevant content within the organization in order to make better use of existing resources and expertise.
But getting people to use these features is a ‘chicken and egg’ problem. For example, if users don’t rate documents, then searching for popular documents is not going to produce useful results.
harmon.ie delivers on SharePoint social potential
harmon.ie promotes the adoption of SharePoint 2010 social features by making them easily accessible in the email window where typical business users spend their day. Specifically, harmon.ie creates ‘social documents’ by allowing people to rate, tag, and post notes directly within the context of the document itself. Furthermore, workers can then track document editing progress by receiving real-time document and social updates. harmon.ie also suggests colleagues based on all communication patterns, email, instant messaging, video conferencing, and document co-authoring partners.
harmon.ie social capabilities in SharePoint