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Thu, 12/01/2011 - 14:47
frankok
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Joined: 08/16/2011
Error message when creating new document from Harmon.ie

Hi,

We have several content types enabled in the document library.
One of them set to create a standard Excel file, pops the following error message when creating or opening a file (xlsx):

Execution of the Windows Script Host Failed. (This program is blocked by group policy. For more information, contact your system administrator.)

Creating and editing files using this content type directly from SharePoint works as expected.

Also, some content types display a dialog box when we try to create new files, while others just start the associated program (f.ex. Word), as SharePoint does:

Create New Document
With a text box labeled Name
OK and Cancel buttons

What is the expected behavior here?

Also see attached screen shots.

Please advise.

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Tue, 12/06/2011 - 04:54
#1
jeanb
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Joined: 04/26/2010
Test Fix

Hi,

Would you please check the following fix?
You will be able to download it at URLs:

For office 64 bits:
ftp://vbs:vbs@ftpus.mainsoft.com/HarmonieSharePointSetup.x64.msi

For office 32 bits:
ftp://vbs:vbs@ftpus.mainsoft.com/HarmonieSharePointSetup.x86.msi

Let me then know how it goes.

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Mon, 01/09/2012 - 05:09
#2
frankok
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Joined: 08/16/2011
Newer version installed

Hi,

Our customer has now installed a newer version. They have not tested the above hotfix.
The installed version is 3.1.0.4973, where as the hotfix version is 3.1.4723.

Does the newest version 4973 contain the hotfix? It does not appear to, since we get the same error messages initially reported in this thread.

Please advise.

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Mon, 01/09/2012 - 05:16
#3
jeanb
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Joined: 04/26/2010
About your problem

It's a long time I was waiting for your input.
I need you to test the hot fix I have uploaded previously.

>Our customer has now installed a newer version. They have not tested the above hotfix.
What customer?
Are you selling our free edition?

If you are not facing this problem yourself please ask the concerned person or company to contact me

----- Jean

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Mon, 01/09/2012 - 05:59
#4
frankok
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Joined: 08/16/2011
New hotfix version

Hi,

The customer T. Stangeland has purchased an Enterprise edition license, through our consulting company EDB ErgoGroup.
Could you please create a new hotfix version? I believe the one you created earlier is based on the Free edition?

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Mon, 01/09/2012 - 06:06
#5
jeanb
Offline
Joined: 04/26/2010
About your problem

The forum is not intended for customers using the Enterprise edition.
Please forward me your e-mail so that we create for you an account inside our online support system (for customers). We will then go on through our support system.

---- Jean

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Mon, 01/09/2012 - 07:39
#6
frankok
Offline
Joined: 08/16/2011
my email is

my email is frank.kristiansen@ergogroup.no

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Sun, 12/04/2011 - 12:31
#7
jeanb
Offline
Joined: 04/26/2010
Error message when creating new document from Harmon.ie

Hi Frank,

Thank you for your report.
We use com infrastructure in order to make sure only one instance of Excel is launched when opening Excel documents from Harmon.ie, to that purpose we launch Excel from a VBscript script. It appears you have a policy in place preventing from calling vbscript we should in such case launch Excel by calling ShellExecute as a fallback. It seems we have a bug since the fallback is not called on your side (per your report) , we should fix this as soon as possible.

Regards.

----- Jean

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